Easy and Safe Returns
Shopping at Red's is hassle-free. Returns are $10 and include a FedEx or USPS Shipping Label. It's so easy.
- Items must be in absolute new condition, in the original packaging, and/or tags attached.
- Returns must be within 30 days of shipment
- No returns on clearance items
- Reels with both backing and line incur a 25% restocking fee
- Rods must have a perfectly clean cork, don't handle with grubby hands.
How soon will I get my refund?
- If all looks good, then your refund will be processed, and a credit will automatically be applied original method of payment ASAP.
- Red's will process the refund immediatley, but sometimes it takes the banks a few days to post.
- From the time we physically receive the return, its usually about 48 hours to post back to your bank account.
Satisfaction Guaranteed Policy on Rods
Buy with confidence. If you buy a rod, test cast it in the yard, don't love it, return it. Just keep it clean and don't bang the tube around.
How to Make an Exchange
Place a new order for the fastest possible service. This also insures that inventory is available of your desired new item(s). We'll refund the original upon arrival assuming all is in good order. This gets you the new product fast.
Did Red's Make a Mistake on Your Order?
Oh no! We're darn good but we're also human. Please note this and we'll waive the return fee and get right after it to make things right and take good care of you. Your order is so imporant to our small business.